Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Window
You have 30 days from the date of delivery to initiate a return. Items must be returned in their original condition with all tags attached.
Eligible Items
- Items must be unworn, unwashed, and in original condition
- All original tags and packaging must be intact
- Items must not show signs of wear or damage
Non-Returnable Items
- Sale or clearance items
- Personalised or custom items
Return Process
- Contact our customer service team to initiate your return
- you will receive. returns address for us alongside a confirmation of your return
- Pack items securely in original packaging when possible
- Ship items to the address provided
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or incorrect. We recommend using a trackable shipping service via Royal Mail
Refunds
Once we receive and inspect your return, we will process your refund within 2 business days. Refunds will be issued to your original payment method.
Exchanges
We offer exchanges for different sizes or colours subject to availability. Please contact us to arrange an exchange.
Important: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
Questions?
If you have any questions about our returns policy, please contact us using the contact us form on our website. .